Privacy Policy

Information We Collect

When you contact us or request a quote, we may collect:

• Your name and contact information (phone, email, address)
• Details about your property and project requirements
• Photos you provide of the work area
• Payment information when you hire us for a project

How We Use Your Information

We use your information to:

• Provide you with accurate quotes and project estimates
• Schedule and complete your concrete project
• Communicate with you about your project status
• Process payments and maintain business records
• Send you follow-up information about maintenance or future services (only if you opt in)

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only when:

• Required by law or legal process
• Necessary to complete your project (for example, with material suppliers or subcontractors)
• You give us explicit permission to do so

Website Data Collection

When you visit our website, we may collect basic information such as your IP address, browser type, and pages you visit. This helps us improve our website and understand how people find and use our services.

We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect some website features.

Form Submissions

When you submit a contact form or quote request on our website, your information is securely transmitted and stored. We use this information only to respond to your inquiry and provide the services you requested.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using secure systems for storing customer data and limiting access to authorized personnel only.

Your Rights

You have the right to:

• Ask what personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal and business requirements)
• Opt out of marketing communications at any time

Email and Phone Communications

We may contact you by phone or email about your project or to follow up on your quote request. If you do not want to receive promotional emails or calls from us, you can opt out at any time by contacting us or clicking the unsubscribe link in our emails.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at (360) 299-5937 or contact@mountvernonconcreteworks.com.